We’re here to assist you with any general questions or concerns you may have about our services. Below are guidelines for finding answers to common queries and reaching out to our support team for personalized help.
Frequently Asked Questions (FAQs)
Our FAQs section is designed to provide quick answers to commonly asked questions. Here are a few areas it covers:
Account Management:
• How to create, log in, or reset your account.
Service Features:
• Details about using the Writer, Humanizer, and Analyzer tools.
Subscription Plans:
• Information on the differences between Starter, Standard, and Premium plans, and how
to purchase them.
Troubleshooting Issues:
• Solutions for tool-related errors, API issues, and platform performance.
Payment and Billing:
• How to update payment methods, refund policies, and resolving payment-related
concerns.
Urgent Support:
• How to contact us for immediate assistance with pressing matters.
To explore our FAQ section, visit the Help Center on our website. This resource is regularly
updated based on user feedback to provide the most relevant information.
Contacting the Support Team
If you can’t find the answer to your question in our FAQs or require personalized assistance,
our support team is here to help. Follow these steps to get in touch:
Contact Form:
• Use the Contact Us form on our website to submit your query.
• Provide your name, email address, and a brief description of the issue or question.
Email Support:
• Send us an email at [email protected] for detailed inquiries or documentationrelated support.
• Include screenshots or error messages (if applicable) for faster resolution.
WhatsApp Support:
• For urgent issues, message us on WhatsApp at +92 332 2857303.
• Our team will respond promptly to address your concerns.
Response Time:
Our support team aims to respond within 24 hours for general inquiries and much faster for urgent issues.
