API and technical errors can sometimes interrupt your workflow when using the Writer, Humanizer, or Analyzer tools. These issues may stem from various causes, including subscription expiry, incorrect configurations, or temporary server problems. Below, we address common API-related issues and their solutions.
Cause: The API key entered is incorrect, expired, or not linked to an active subscription.
Solution:
Verify your API key in your account settings and ensure it matches the correct tool.
If your subscription has expired, renew it to regain access to API services.
Contact support for assistance if the issue persists.
Cause: Slow server response due to high traffic or a weak internet connection.
Solution:
· Check your internet connection and retry after a few minutes.
· Ensure that your request meets the API limits specified for your subscription plan.
· Upgrade to a higher plan if you frequently encounter rate limits.
Cause: Improper formatting of input queries or expired subscription.
Solution:
· Confirm that your input adheres to the required format for the Writer tool (3-800 words).
· Renew your subscription if it has expired.
· For further help, contact us at [email protected] or WhatsApp +92 332 2857303.
Cause: API key is invalid or subscription has expired.
Solution:
· Recheck your API key in the account settings.
· Verify that your subscription is active and supports the Humanizer tool.
· Contact support if the issue continues.
Cause: Heavy server traffic or complex input text exceeding the tool’s capacity.
Solution:
· Reduce the input size to under 800 words for better processing times.
· Retry your request during off-peak hours.
· Upgrade your subscription if usage needs exceed the plan limits.
Cause: Violation of terms of service or expired subscription.
Solution:
· Check your account notifications for details regarding the suspension.
· Contact support to address the issue or reinstate the key.
Cause: Invalid API key or inactive subscription.
Solution:
· Verify your API key and ensure it is linked to an active subscription.
· Renew your subscription if necessary to regain access.
Cause: Input data is not formatted correctly, or API is facing temporary issues.
Solution:
· Ensure that your input text is detailed and between 100-800 words.
· Retry the analysis after verifying the input.
· Contact support if the issue persists.
Cause: Submitting too many requests in a short period.
Solution:
· Wait for the rate limit reset period and try again.
· Upgrade to a higher subscription plan to increase API usage limits.
· Check Subscription Status: Many API errors can occur due to an expired subscription. Ensure your subscription is active for uninterrupted service.
· Verify API Key: Always use the correct and active API key associated with your subscription.
· Contact Support: For persistent issues, contact us via email at [email protected] or WhatsApp +92 332 2857303.
